Datenschutzerklärung
Privacy Policy of The Costume Chest
This privacy policy describes how your personal data is collected, used, and shared when you visit or make a purchase from our webshop. We collect this information to ensure we can optimize the services we provide and offer you the best possible personalized experience.
What Personal Information We Collect
When you visit the webshop, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the webshop, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the webshop, and information about how you interact with the webshop. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
- Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit: All About Cookies.
- Log files: Track actions occurring on the webshop and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels: Electronic files used to record information about how you browse the webshop.
Additionally, when you make a purchase or attempt to make a purchase through the webshop, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit/debit card details), email address, and phone number. We refer to this information as “Order Information.” We only collect information necessary to fulfill your order.
When we talk about “Personal Information” in this privacy policy, we are referring to both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the webshop (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen orders for potential risk or fraud; and
- Provide you with information or advertising relating to our products or services, in line with your preferences.
We use the Device Information we collect (in particular, your IP address) to help us screen for potential risk and fraud and more generally to improve and optimize our webshop (for example, by generating analytics about how our customers browse and interact with the webshop and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties who help us use your Personal Information as described above. For example, we use Google Analytics to understand how our customers use the webshop. You can read more about how Google uses your Personal Information in Google's Privacy Policy. You can also opt out of Google Analytics via the Google Analytics Opt-out Browser Add-on.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at NAI Consumer Opt-Out.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact details below.
Data Retention
When you place an order through the webshop, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices or if you have questions or feedback about this policy, please contact us.
Company Information
Website Name: The Costume Chest
Address: Exportweg 50, 2742 RC Waddinxveen, Netherlands
Email: support@the-costume-chest.com
Contact Form: here
Phone Number: +31 610072945
Chamber of Commerce number: 67243053
VAT ID: NL002381707B61
Customer Service Hours
Monday to Friday: 09:00 - 17:00 PM
Saturday and Sunday: 11:00 - 16:00 PM
Average response time : within 24 hours
Join our family at @the.costume.chest where every outfit tells a sweet little story.